Some all the items are Made To Order please allow 3-4 weeks to complete.
We will always work hard to meet any special delivery requirements you may have. Should our estimated delivery time not suit you, please contact us and we will try our hardest to meet your requirements. If we cannot deliver by your special deadline, we will always let you know.
For all UK orders, we use the Royal Mail Special Delivery service or DPD. These are secure, insured and speedy delivery methods. On dispatch, we'll email you with information on how to track your order. Your jewellery is insured during transit. It will require a signature when delivered to the address you gave us.
If you are not satisfied, please contact me before returning. Should you wish to return your item please contact us or email us within 7 days of receiving the item. We will provide the return shipping address. Shipping charge is non-refundable. Buyer pays the return shipping.
In the case where the buyer does not contact us before returning the item or where the item has been damaged or altered, no refund will be applicable.
All our sizing can be adjusted free of charge so there is no problem if you need a chain shortened or a ring size changed. Simply contact us and we will arrange this free of charge.
To get more information on sizing use this link: http://www.ringsizes.co/
If you have any specific questions regarding sizing, please get in touch and we will be happy to advise.